Privacy

Welcome to Hampshire Saddlery, a family run business established in 1988, located in the heart of Curdridge. At Hampshire Saddlery we are committed to processing your Personal Information (PI) fairly and responsibly.

 

Our commitment to you:

To process your Information lawfully, fairly and in a clear and transparent manner.

To ensure you understand exactly how your Information will be used, we have designed this Privacy Notice to be as clear and simple as possible.  We will provide information about the purposes for collecting your Information, details about who it may be shared with, how long it will be kept for, and provide you with information about your rights. Your Information will always be treated fairly and only processed in accordance with the UK GDPR and for the legitimate interests of Hampshire Saddlery.

 

To be collected for specified and legitimate purposes.

You can rest assured that your Information will not be used for any other purposes, other than those outlined in this Privacy Notice.

 

To ensure your Information is limited to only the purposes we need it for.

When you make an enquiry via our website or social media platforms we will collect your name, email address and telephone number for the purposes of communicating with you, we will also use this information for marketing purposes unless you opt-out. When you purchase a product from us, your credit card information will be processed and in some circumstances your home address for verification and delivery purposes. For your awareness your address may be shared with a third party so that we can facilitate delivery of your goods, however aside from this, the Information you provide to us will not be shared, unless we have a legal obligation to do so.

 

To ensure your Information is kept accurate and up to date.

We will do our upmost to ensure that we are processing accurate Information about you, this is also your right. Therefore, we kindly ask that you let us know about any inaccurate Information and we will gladly update it.

 

To retain your Information for no longer than is necessary.

We are committed to ensuring that your Information is not retained for longer than is necessary, therefore we have implemented appropriate retention periods. However, please note, the period for which your Information is stored may vary depending on the purpose(s) for which your Information was collected. 

 

To ensure your Information is appropriately protected and secure.

To protect your Information from unauthorised access and use, we have implemented several safeguards, including administrative and technical controls. The team at Hampshire Saddlery also adhere to strict security policies and standards and receive regular training.

 

To ensure we are accountable and respond efficiently to your requests.

The UK GDPR grants several rights to individuals when an Organisation is processing their PI, this is aimed at providing individuals with more control over their Information, this includes the right to lodge a complaint with the Information Commissioners Office (ICO) of whom we are registered with. At Hampshire Saddlery we aim to fulfil your rights, promptly and efficiently (where appropriate). If you would like to contact us in relation to any of the rights listed below, you can reach us via our email address: hampshiresaddlery@hotmail.co.uk

 

• The right to request access to your Information.
• The right to have your unnecessary Information deleted or to restrict processing.
• The right to have inaccurate Information corrected.
• The right to object to direct marketing.